Terms & Conditions
Terms & Conditions
Last updated: May 20, 2025
Introduction
Welcome to TowTether (“we,” “us,” “our”). These Terms & Conditions (“Terms”) govern your use of towtether.com (the “Site”) and your purchase of our cable safety brake product (the “Product”). By accessing or using the Site, placing an order, or otherwise interacting with TowTether, you agree to be bound by these Terms.
Eligibility
You must be at least 18 years old and have legal capacity to enter into binding contracts. By using the Site, you represent and warrant that you meet these requirements.
Orders & Payment
- Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to: Product or service availability, errors in pricing or description, or suspicion of fraud.
- Pricing & Taxes: Prices listed are in U.S. dollars and exclusive of sales tax, VAT, or other taxes, which, if applicable, are your responsibility.
- Payment Methods: We accept major credit cards, debit cards, and PayPal. Payment is captured at the time of order placement.
Shipping & Delivery
- Shipping: We ship within the continental U.S. Shipping costs and delivery estimates are quoted at checkout.
- Shipping cost. Customer is responsible for all shipping cost.
Returns & Refunds
- 60-Day Guarantee: If you’re not fully satisfied, return unused Products within 60 days of delivery for a full refund (excluding shipping costs).
- How to Return: Contact support@towtether.com for return authorization. You’re responsible for return shipping unless due to our error.
Product Use & Disclaimer
- Intended Use: Our cable is designed solely for connecting trailer safety breakaway cable. Any other use is at your own risk.
- No Professional Advice: Information on the Site is for general purposes and not professional or safety advice. Consult your trailer manufacturer and local regulations.
- Disclaimer of Warranties: TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE AND PRODUCT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED (INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON‑INFRINGEMENT).
Limitation of Liability
IN NO EVENT SHALL TOWTETHER, ITS AFFILIATES, OFFICERS, DIRECTORS OR EMPLOYEES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR ORDER, THE PRODUCT, OR YOUR USE OF THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR ORDER SHALL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID FOR THE PRODUCT.
Indemnification
You agree to indemnify, defend, and hold harmless TowTether and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or in connection with your breach of these Terms or your misuse of the Product or Site.
Changes to Terms
We reserve the right to revise these Terms from time to time. The “Last updated” date will reflect when changes take effect. Your continued use after revisions constitutes acceptance of the updated Terms.
Governing Law & Dispute Resolution
These Terms and any dispute arising out of or relating to them shall be governed by the laws of the State of [Insert State], without regard to conflict of laws principles. Any legal action shall be brought exclusively in the state or federal courts located in [Insert County, State].
Contact Information
If you have questions about these Terms, please contact us at support@towtether.com